Account Manager

Req#: 1127
Location: Greater New York City or Philadelphia metropolitan area
Hiring Manager: Director, Sales & Account Management

West Academic is the leading provider of casebooks, study aids and other legal education materials in the US in both print and digital media formats. West Academic provides its products under the West Academic Publishing, Foundation Press and Gilbert imprints and the AdaptiBar brand. We are a growth oriented organization, dedicated to providing our customers with the best available legal education materials. We are looking for people to help us transform the legal education industry by bringing new technology and products to market.

We are currently seeking an Account Manager for the greater New York City/Philadelphia metropolitan region. The Account Manager is a field-based position and is responsible for: securing new law school faculty adoptions of West Academic products, retaining existing adoptions, providing support and increasing usage of subscription-based and other institutional West Academic products at subscribing schools, and promoting subscription-based and other institutional products to non-subscribing schools. The ideal candidate should have a strong understanding of the consultative sales approach and is expected to develop a deep knowledge of print and digital West Academic products and the legal education market. Candidates may reside within 45 miles of either metropolitan area.

Job Responsibilities

  • Increase revenue and facilitate subscription, adoption and usage of West Academic products in assigned school accounts.
  • Visit law school faculty, administrative personnel, and libraries to promote West Academic print and digital products within assigned territory.
  • Develop and maintain relationships with professors, administrators, librarians, and other key contacts throughout the year.
  • Represent West Academic at conventions, conferences, and sales meetings.
  • Gather and report actionable information to leadership on competitive landscape, trends in the market and curriculum, product feedback, and other information notable to our business.
  • Facilitate regular and comprehensive contact with all faculty and administrators in assigned territory.
  • Maintain product knowledge.
  • Manage adoption opportunity pipeline.
  • Support faculty in the use of digital products.
  • Maintain database of customer information in territory to generate increased adoption, usage, and subscription rates.
  • Achieve assigned territory sales and adoption goals while working within assigned expense budget.
  • Maintain Home office / Normal office environment as designated. Travel 50%

Required Skills and Experience

  • J.D. (law degree) required.
  • Experience or demonstrated aptitude for promoting and supporting digital subscription-based products.
  • Effective oral and written communication skills.
  • Professional demeanor and appearance.
  • Strong presentation skills.
  • Valid driver's license.
  • Working knowledge of law school curriculum.
  • Ability to be a self-starter with a high level of motivation.
  • Effective time management skills.
  • Efficient database management skills.
  • Proficient in MS Office Suite and other software or internet applications.
  • Ability to interpret market needs and communicate effectively to other sectors of business.
  • Ability to operate effectively in both a remote office and law school environment.
  • Frequent overnight travel required.


Desired Skills

  • Direct sales experience, knowledge of academic adoption concepts and methods, and other academic publishing sales experience preferred but not essential.
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