West Academic General Support & Contact Information

General Inquiries
For general customer service or website related questions:
Call: 877-888-1330
Email: support@westacademic.com

Outside the U.S.
To purchase legal education and reference titles, visit our international web page.
For more information, contact Senior National and International Account Manager Scott Duckson:
Call: 1+ 651-202-4764
Email: inquiries@westacademic.com

Press & Media Relations
Have a media comment, question or request regarding West Academic?
Email: media@westacademic.com

Careers at West Academic
If you’re interested in working with us, or if you have questions about our open positions:
Email: careers@westacademic.com
Online: Visit our Careers page

Our Location
West Academic
860 Blue Gentian Road
Eagan, MN 55121

Support for Faculty

U.S. Law School Faculty Inquiries
For more information about your law school teaching needs:
Call: 1-800-313-9378
Email: accountmanager@westacademic.com

Outside the U.S. Inquiries
For more information about your teaching needs:
Email: inquiries@westacademic.com

U.S. Non-Law School Faculty Inquiries
Do you have questions about which products are suitable for undergraduate/graduate programs?
Call: 1-800-360-9378
Email: college@westacademic.com

Disability Requests
Faculty and institutional disability coordinators can request electronic copies of Foundation Press® and West Academic Publishing titles for disabled faculty and students. Learn more & submit a Disability Request Form

Frequently Asked Questions

Why should I register with westacademic.com?
Faculty members must register in order to view teaching tools such as teacher's manuals and update memos, as well as to request complimentary copies. When you set up your profile, you can choose to receive complimentary copies for each subject you teach, as well as requesting updates for products related to the subjects you teach. For additional assistance, please call 800-313-9378 or email accountmanager@westacademic.com.
How do I request complimentary review copies of various products?
If you are a faculty member considering adopting a certain text or recommending it to your class, you can request a complimentary review copy of the text as follows:
  • Law school faculty in the U.S. can request complimentary copies at 800-313-9378 or accountmanager@westacademic.com.
  • Non-law school faculty in the U.S. can request complimentary copies at 800-360-9378 or college@westacademic.com.
  • Faculty outside the U.S. can request complimentary copies at inquiries@westacademic.com.
  • When you contact us, let us know you would like to register with westacademic.com. During the registration process, you can set up your profile to receive complimentary copies.
How will I receive the complimentary copy?
Printed complimentary review copies are shipped via ground transportation and should arrive 5–7 days after you place your order. International requests may take longer.

Digital complimentary review copies are available immediately on Law School Exchange.

If you have an urgent request, if you receive complimentary copies for subjects that you are not teaching, or if you would prefer to no longer receive complimentary review copies, call 800-313-9378 or email accountmanager@westacademic.com.
CasebookPlus FAQ

Support for Students

Student Inquiries
If you have questions or need technical support:
Call: 1-877-888-1330 (option 4) 
Email: support@westacademic.com

Frequently Asked Questions

How can I make a disability format request?
CasebookPlus FAQ

Support for Resellers

Reseller Inquiries
If you have a question about recent orders, invoices, available products, or returns:
Call: 1-888-906-3998
Email: resellers@westacademic.com

Frequently Asked Questions

How do I register for westacademic.com?
Call 877-888-1330 or email resellers@westacademic.com to gain access to the bookstore site.
CasebookPlus FAQ

Support for Librarians

Librarian Inquiries
Your West Academic Library Sales Consultant can help you choose the titles you need, get more information about products or place an order:
Call: 1-800-782-1272
Email: lawlibrary@westacademic.com

Support for Legal Professionals

General Inquiries
For general customer service comments or questions, or to inquire about a specific product:
Call: 1-800-782-1272
Email: inquiries@westacademic.com